Job Description

Job Description

Job Description

Job Summary: We are seeking a customer-focused Auto Parts Sales Associate to provide excellent service and expertise in recommending and selling automotive parts and accessories. This role requires product knowledge, strong communication skills, and a commitment to helping customers find the right solutions for their vehicle needs.

Responsibilities:

• Greet and assist customers in a friendly and professional manner, both in person and over the phone.
• Process parts orders, look up parts using electronic catalogs, and ensure accuracy in parts identification.
• Provide detailed information about automotive parts, including features, benefits, and compatibility.
• Handle cash and credit transactions accurately and efficiently using the point-of-sale (POS) system.
• Maintain a clean, organized, and well-stocked parts display area.
• Monitor and manage parts inventory, assisting with receiving, stocking, and cycle counting.
• Work collaboratively with service technicians to fulfill their parts requests promptly.
• Address and resolve customer complaints or issues regarding parts or service.
• Stay up-to-date with new automotive parts, accessories, and industry trends.

Qualifications:

• High school diploma or equivalent is required.
• Proven experience in automotive parts sales or a related customer service role is preferred.
• Strong knowledge of automotive systems, parts, and their functions.
• Excellent verbal communication and interpersonal skills.
• Proficiency in using electronic parts catalogs and inventory management systems.
• Ability to handle multiple tasks in a fast-paced environment.
• Strong attention to detail and a commitment to accuracy.
• Basic computer skills and experience with POS software.
• Ability to lift and move up to 50 pounds occasionally.

Established in 1958, we are more than just a company. We are an enduring part of the community, proudly operating under the leadership of our family's third generation. For over six decades, our commitment to stability and growth have been the foundation of our success in the Auto Parts Industry.

Company Description

Established in 1958, we are more than just a company. We are an enduring part of the community, proudly operating under the leadership of our family's third generation. For over six decades, our commitment to stability and growth have been the foundation of our success in the Auto Parts Industry.

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