Qualifications:
Responsibilities:
The Claims adjuster is responsible for adjudication of mechanical repair claims, tire claims and pre-paid maintenance claims. The Claims adjuster will report to the Senior Director of Claims Operations and Field Support and functions as a customer service representative by explaining contract coverage and claim decisions to contract holders. To perform his/her job successfully, an individual must be a proactive team player with a focus on excellent customer service and customer satisfaction. The positions requires the claims adjusters be adept at utilizing a computer database, handling serval ongoing cases simultaneously and seeing a claim filed to completion while offering efficient solutions to the variety of cases that are presented.
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