Job Description

Job Description

Job Description

Community Association Assistant

Location: Redmond, Oregon (In-Office)

Type: Full-Time | Entry-Level | Room for Growth

About Pinnacle Community Management (PCM):

Pinnacle Community Management (PCM) is a locally owned, boutique HOA management company serving communities across Central Oregon. We take pride in providing professional, personalized management services with a focus on communication, organization, and community connection.

We’re growing and recently transitioned from a home office to a new office in Redmond. We’re looking for a motivated, detail-oriented individual who is eager to learn and grow with our company.

Position Overview:

This is an entry-level position ideal for a COCC business student or recent graduate who wants to gain hands-on experience in small business operations, client relations, and community management. You’ll work directly with the business owner, supporting daily operations and learning the fundamentals of the HOA management industry.

The role begins with administrative and project support but includes a clear path for growth into a Community Association Manager position, including training, mentorship, and support in obtaining professional certifications (CMCA, AMS, PCAM).

Key Responsibilities:

· Provide administrative and operational support, including homeowner communications, scheduling, and document organization.

· Assist with meeting preparation, minutes, and follow-up action items.

· Help maintain association portals, budgets, and reports.

· Coordinate with vendors and track proposals and work orders.

· Learn community governance, financial management, and compliance processes.

· Participate in the continued development of company systems and office operations as PCM expands.

Qualifications:

· Strong communication and organizational skills.

· Detail-oriented, reliable, and able to manage multiple priorities.

· Comfortable learning new software and technologies.

· Professional, positive attitude and willingness to learn.

· Interest in long-term growth within business or community management.

· Prior office or customer service experience is helpful but not required.

Growth Opportunities:

· Hands-on learning directly with the business owner.

· Professional development and mentorship toward a management role.

· Support for professional industry certifications (CMCA, AMS, PCAM).

· Exposure to real-world business, budgeting, and client relations.

· Opportunity to grow with a small, dynamic company making an impact in local communities.

Compensation:

Starting Salary Range: $40,000 – $45,000 annually, depending on experience. As this position offers training and a clear growth path toward a management role, compensation will increase with experience, certification, and performance.

Note: We’re happy to work with a student’s class schedule. Part-time hours can be arranged during the school term, with a transition into a full-time role after graduation.

Health and Wellness:

PCM values balance and well-being which supports professional success. While we are a small company, we offer flexibility for appointments, school schedules and personal needs. PCM is in the process of expanding its benefits program which will include Health coverage, allowance for wellness care and paid time off.

How to Apply:

Please send your résumé and cover letter to melissa@pinnaclecommunitymgmt.com, sharing why you’re interested in this opportunity and how it aligns with your career goals.

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