Job Description

Job Description

Job Description

Office Operations Manager — Real Estate Brokerage (Contract-to-Hire)

Compensation: $65,000–$75,000 base (DOE) -- Real Estate experience is highly preferred
Work Location: On-site across multiple Northern Virginia branch offices w/ main hub being in Round Hill, VA

Parking: Complimentary on-site
Work Mode: Fully on-site (no hybrid/remote)
Background Screening: Required

The Role

Join a growing real estate services brokerage as the central hub for day-to-day office operations, agent support, and multi-site coordination. You’ll keep several local branch offices running smoothly, partner closely with leadership, and be the go-to resource for agents on processes, technology, and compliance.

What You’ll Do

• Multi-Site Operations: Oversee daily office routines and standards across several nearby branches; ensure workstations, kitchens, and common areas are stocked and presentable; coordinate facilities needs (e.g., vendor visits for maintenance issues such as plumbing/electrical).
• Scheduling & Communications: Maintain office and training calendars; coordinate internal meetings, trainings, and recurring sales activities; distribute announcements and updates to agents and staff.
• Event Logistics: Plan and execute periodic office gatherings (e.g., team celebrations, networking mixers) and recurring market activities (e.g., monthly broker/open-tour style events).
• Agent Onboarding & Records: Guide new agents through brokerage onboarding and compliance steps, including association/MLS enrollment, brand setup, and required documentation; maintain agent files and licensing records.
• Compliance Tracking: Monitor continuing education / pre-licensing deadlines; notify agents of upcoming expirations and facilitate renewals as needed.
• Marketing & Materials: Coordinate brand assets and collateral (e.g., business cards, signage components); process agent marketing reimbursements in line with company policy and submit to accounting.
• Transaction/Admin Systems: Support agents with brokerage platforms (transaction management, CRM/marketing automation, MLS, and related tools); process listing/contract/lease files in the firm’s transaction system; answer “how-to” questions and provide basic troubleshooting.
• Technology Support (Tier 1): Serve as first point of contact for everyday tech needs; set up basic peripherals and drivers; escalate complex IT issues to the appropriate resource.
• Access & Logistics: Manage building credentials and parking passes for assigned offices; liaise with property management and vendors.

What You Bring

• Experience: 3+ years managing office operations in a real estate brokerage or closely related environment.
• Communication: Clear, professional written and verbal communication with a service mindset.
• People & Time Management: Proven ability to support a large agent population, juggle priorities, and meet deadlines in a fast-paced, multi-site setting.
• Tech Proficiency: Strong Microsoft Office skills and comfort learning brokerage platforms (transaction management, CRM/marketing, MLS, e-signature).

Nice to Have

• Familiarity with regional Realtor associations/MLS enrollment processes.
• Experience coordinating office events and vendor relationships.
• Basic aptitude for desktop/printer setup and troubleshooting.

Company Description

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