Phone Operator - Baldwin County Job at Cardiology Associates, Fairhope, AL

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  • Cardiology Associates
  • Fairhope, AL

Job Description

Job Description

Job Description

Salary:

Seeking a medical phone operator dedicated to delivering exceptional customer service. In this important role, you will play a pivotal part as a representative of the practice in ensuring that patients receive prompt and professional communication. Candidate must be able to work together with a supportive team and manage patient inquiries in a timely and accurate manner. We value individuals that are eager to learn and grow; previous experience in customer service or healthcare setting is preferred but not a requirement. Competitive salary in keeping with experience level, and comprehensive benefits including health insurance, retirement plans, and more. If you are passionate about healthcare, possess excellent communication skills, and thrive in a dynamic team environment, we encourage you to apply.

Daily Duties:

  • Answer incoming calls promptly and professionally.
  • Assist patients with inquiries, appointment scheduling, and directing calls to appropriate departments.
  • Manage patient inquiries ensuring timely and accurate responses.
  • Collaborate with a team that values your ideas on how to improve patient experience.

Benefits:

  • Health and Dental Insurance
  • Paid Time Off
  • Paid Holidays
  • Paid Sick Days
  • 401k Plan
  • 401k Match
  • Life Insurance
  • AD&D Insurance
  • Flexible Spending Account
  • Free Parking

Location: Fairhope Office on the campus of Thomas Hospital

Job Tags

Work at office, Flexible hours,

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