Job Description

Job Description

Job Description

The Reservation Agent will handle all incoming and outgoing calls with efficiency and professionalism.

Essential Duties and Responsibilities

• Previous Experience- Timeshare/Hotel, Travel Agent, Customer Service/Hospitality.
• Professional, Strong inter-personal skills, with an ability to effectively communicate in English and Spanish both verbally and in writing.
• Ability to think quickly and strategically to solve problems with exceeding expectations as the result.
• Adapt to change with ease and able to handle many tasks simultaneously.
• Handle high volume of incoming and outgoing calls.
• Proficient in typing, Microsoft Word, Excel and PowerPoint, etcetera.
• Must have flexible availability and can work with rotating weekends.

Education and/or Experience

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EOE/D/V

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