Job Responsibilities :
Provides vision and strategic oversight during product evaluation, solution prototyping, and proof of concept activities.
Develops enterprise strategy for application design, approves SDLC processes, evaluates application quality and advises IT leadership on risk.
Architect/design, implement and maintain scalable and performant solutions on the Salesforce platform including integration to other data sources, ensuring alignment with business requirements and Salesforce best practices.
Align enterprise-wide architecture strategies and initiatives with Salesforce platform capabilities, acting as a bridge between business and technology stakeholders
Establish and maintain architecture artifacts, technology roadmaps, solution blueprints, data models, best practices and integration patterns to support current and future business needs
Provide technical leadership and guidance throughout the project lifecycle, including evaluating design options, assessing risks, and resolving architectural challenges
Design and implement Salesforce DevOps processes, including CI/CD pipeline configuration and setup, utilizing tools such as Jenkins, Azure DevOps, Copado, and Bitbucket to enable efficient, automated deployments and release management
Minimum Qualifications:
Must be an excellent written and verbal communicator with strong interpersonal and analytical skills
Ability to work independently and as part of a team
Advanced knowledge of information technology concepts, practices, and procedures, including software design patterns, application frameworks, data access architectures, application design, scripting and batch processing, and n-tier architecture
Previous experience with large scale application systems
Advanced knowledge of current and upcoming technologies
Ability to solve complex technical problems using independent judgement.
Salesforce Qualifications:
Proven experience in solution and technical design/implementation using Salesforce Health Cloud, Sales Cloud, and Service Cloud within the healthcare payer ecosystem
Strong understanding of the Salesforce data model, security architecture, sharing & visibility, Apex programming, LWC/Aura and automation capabilities (e.g., Flows, Triggers, etc)
In-depth knowledge of Salesforce best practices, support mechanisms, salesforce operational procedures, and platform limitations
Hands-on experience with real-time and batch integration patterns, including tools such as Informatica PowerCenter, Informatica Intelligent Cloud Services (IICS), and Snowflake.
Salesforce certifications, such as Application Architect, System Architect, and/or Platform Developer II
Familiarity with HIPAA/Salesforce Shield, FedRAMP/Salesforce Government Cloud, BPO (Business Processing Outsourcing) services/OSP Model licensing is a plus.
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